Privacy Policy
In force from September 4, 2026.
Calderwick publishes about boilers, radiators, baseboard loops and radiant floors. Writing is the whole operation: no trade license, no service van, no job ever booked from this desk. A site that installs nothing has little reason to gather anything, and what follows is the short list of what does.
The row a page request writes
Every request for a page here produces one row in a standard web server log: the IP address that asked, a timestamp, the file returned, the HTTP status number, and the browser's user agent string. Cloudflare delivers this site and keeps those rows briefly before rotation clears them, with nothing copied to an archive.
None of it is tied to a person, because nowhere on this site is a name requested. Work through the pressure page, the relief valve page and the circulator page in one cold evening and the log gains three rows about a number.
Where the town name on the buttons comes from
A short script runs once a page has loaded. It queries an endpoint on this same domain, which reports the approximate location the delivery network already derived from your connection: city, state, country, nothing below that. Approximate deserves the emphasis: across much of New England a connection surfaces a town away from the house whose boiler is the problem.
The answer is put to one use, swapping generic wording for a place a reader recognizes. It lives in session storage while that browser tab stays open, no cookie preserves it, and past the ordinary log row described above the lookup leaves nothing behind on this side.
Counting stops at the page view
Google Analytics 4 does the tally, and its brief is narrow: how many times an article got opened, from a handset or a desktop, inside a region no smaller than a state. Advertising features stay disabled: no remarketing lists, no demographic or interest reporting, no advertising identifiers, nothing exported to an ad platform.
Google sets cookies for that tally, handles what it receives on its own terms, and holds those totals for whatever retention the account carries. What comes back here is traffic by article, never a named reader.
Cookies, briefly
This domain issues no cookie of its own. The only ones that can appear belong to the analytics tally above, plus a brief security cookie the host may set while filtering automated traffic. Switch cookies off completely and every page still renders, and the number still works.
Nothing here asks you to type
There is no login and no account. No subscription list, no comment thread, no quote box, no callback widget and no chat bubble. No field requests a name, an email address, a street or a phone number, so no reader file exists to be lost, leaked or sold.
After a heating contractor picks up
Calling (800) 555-0163 connects you with an independent contractor licensed to service boilers in your state, and from that first hello the exchange is between the two of you. What the gauge showed, the age of the unit, whether it burns oil or gas, the scope agreed and the figure quoted are held by that contractor under the contractor's own privacy practices, which this page has no standing to describe. Ask to see them before booking work.
Where state consent rules allow it, the contractor's office or the answering service that company uses may record the conversation, and any notice your state requires is played first. Nobody on the editorial side sits in on those calls, and nobody here would ever ask for a card number.
Outside companies, in full
Two. Cloudflare hosts and delivers the pages; Google counts them. Nothing else loads alongside an article: no advertising network, no social widget, no data broker, no third party pixel.
Sale and sharing, in the CPRA's vocabulary
In California a "sale" is personal information passing to another business in return for money or anything else of value, while "sharing" covers it passing on for cross-context behavioral advertising. None of that takes place here. Neither transaction happens at Calderwick under the meanings the statute assigns them, and none of the categories it treats as sensitive are collected in the first place.
Should a call lead to work being scheduled, a referral fee becomes payable by that contractor. They settle it, not a cent is added to the caller's invoice, and what it buys is an introduction over the telephone, never a file on the person who called. Referral records last until billing closes and any dispute or tax obligation has run out. How the site is funded sets out the arrangement.
Rights a California resident holds
California's privacy statute, the CCPA as the CPRA amended it, hands residents six powers: see by category what is held and take a copy, demand erasure, demand a wrong entry be fixed, opt out of a sale or of sharing, restrain how sensitive personal information gets handled, and be treated exactly as before for having asked.
Readers in other states, and browser signals
Deciding which state statute covers you is not your job. Say where you live and whatever rights that state grants are honored at the same address. A Global Privacy Control header from your browser is read as an opt out lodged in advance, though here it has nothing to interrupt. Do Not Track meets the same situation: no visitor is followed off this domain.
No one under 16
These pages address adults who own or manage a house with a hydronic system. Nobody under 16 is knowingly the subject of anything gathered here, and no part of the site is meant for a child reader. If a referral record holds details about a minor, one email clears them.
Making a request
Only email puts a request in front of anyone. Head the subject with the word privacy, name the right you mean to use, and send that to [email protected]. The published number reaches heating contractors, not the desk that reads those messages, so a phone conversation cannot start one.
Proving who you are is awkward on a site keeping neither accounts nor forms: as a rule no record exists to compare you with, so a reply usually confirms which entries are held rather than delivering a stack. An agent acting for you should attach your written authorization. Deadlines are whatever your state's statute names.
Revisions
A substantive change is spelled out here, and the date at the head of the page resets to the day it took effect. Conditions for using the site are in these terms; sourcing, checking and corrections are covered by the editorial policy.